Resolving a Dispute is like Traveling…

Michael Zeytoonian Case Evaluation, Collaborative Law, Collaborative Processes, Dispute Resolution Resources, Mediation, Primary Dispute Resolution (PDR)

Resolving a Dispute is Like Traveling, Writing a Business Plan, or Choosing a Course of Medical Treatment: If you take the wrong road, you won’t get the result you want. My friend Liz Ferris, a marketing consultant who works with lawyers around the world, has often given us this simple but often overlooked advice: “If you want to achieve your …

Replacing the Affordable Care Act; How to NOT Resolve Disputes

Michael Zeytoonian Dispute Resolution Resources, Perspectives, Primary Dispute Resolution (PDR)

President Trump and his team gave us a quick course on how not to resolve a dispute in their efforts to replace the Affordable Care Act (ACA, a.k.a. Obamacare).  Their effort and its shortcomings help to show the importance of four key ingredients to approaching dispute resolution to get a good result. Most Americans agree that the ACA has shortcomings …

Navajo Dispute Resolution, Trump’s Tweets and the Lessons of Little Big Horn

Michael Zeytoonian Dispute Resolution Resources, Perspectives

I recently read a Daily Good story about Navajo Indian peacemaking, a seven-step process focused on restoring relationships, a notion the Navajo refer to as “K’e”.  This approach has four foundational values, the four Rs: Respect, Relationships, Responsibility, and Reverence.  Some of the tenets of this approach to resolving disputes include the shared goal of reaching the best possible outcome …

For the times, they are a’changin’

Michael Zeytoonian Dispute Resolution Resources

“Come gather ‘round people wherever you roam And admit that the waters around you have grown And accept it that soon you’ll be drenched to the bone If your time to you is worth saving Then you better start swimmin’ or you’ll sink like a stone For the times, they are a-changin’. -Bob Dylan “Nor do men pour new wine …

First, assess your options for resolving disputes

Michael Zeytoonian Business, Dispute Resolution Resources, Employment Law

I’ve heard people who are in a business or employment dispute often complain, “I’m stuck in this dispute, and now we’ll have to litigate. I have no options.” If you take nothing else from this blog post, know this: They are usually wrong; there are options. Most people in disputes don’t know they have options and if they do still …

A word about “Good Counsel”

Michael Zeytoonian Business, Perspectives

The first thing I noticed when I walked onto the campus of my law school was a beautiful stone chapel and the sign in front of it with its name: Our Lady of Good Counsel. It turned out that the law school shared the grounds with Our Lady of Good Counsel School. The chapel greeted people as they came up …

Beyond Arbitration and Mediation: Designing the Dispute Resolution Process to Fit the Situation

Michael Zeytoonian Business, Collaborative Law, Primary Dispute Resolution (PDR)

Posted: October 25, 2016 in the Boston Bar Journal. We live in a specialized world, one in which access to information is so overwhelming that there literally is “an app for that” to satisfy even the most specific and narrow of needs. Yet, until recently, the legal profession’s response to the increasingly tailored needs of our clients has been to …

need primary care lawyer

Why do I need a primary care lawyer?

Michael Zeytoonian Business, Primary Care Law

Here is how to resolve a legal dispute.  Approach it the way you make your medical decisions.  Start with consulting your “primary care lawyer”, just as you would first see your primary care physician. Your primary care lawyer will give you good advice about what options you have for resolving your dispute.  Your primary care lawyer is probably not a …

blame game

Replacing the “Blame Game” with something better

Michael Zeytoonian Collaborative Processes

In one of the strangest presidential campaigns in American history, one common theme stands out, unfortunately – that of finding fault with the other side. For whatever reasons, politicians spend too much time talking about what their opponent is or has been doing wrong. Donald Trump casts himself as a political outsider. Yet he has already embraced the politician strategy …