What is your goal? Winning or fixing?

Michael Zeytoonian Dispute Resolution Resources

What do you want? It’s a pretty simple question, really.  It reminds me of what Noah (Ryan Gosling) repeatedly asked Allie (Rachel McAdams), his love interest in The Notebook.  She kept hemming and hawing as to how difficult her situation was, having to choose between two good men, and that there was no easy answer.  But he stayed laser focused …

Replacing the Affordable Care Act; How to NOT Resolve Disputes

Michael Zeytoonian Dispute Resolution Resources, Perspectives, Primary Dispute Resolution (PDR)

President Trump and his team gave us a quick course on how not to resolve a dispute in their efforts to replace the Affordable Care Act (ACA, a.k.a. Obamacare).  Their effort and its shortcomings help to show the importance of four key ingredients to approaching dispute resolution to get a good result. Most Americans agree that the ACA has shortcomings …

Problem solving – where special forces and dolphins find common ground

Michael Zeytoonian Mediation

Dolphins are natural problem solvers. The habits and intelligence of dolphins was the focus of a story in a recent issue of National Geographic (May 2015), and a photo in the story caught my attention. It pictured two bottlenose dolphins underwater off the Florida Keys. Each one had its snout in a rope handle at opposite ends of a PVC …